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Client sends files to Transatlantic for quote
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Appropriate Transatlantic Area Director assess requirement and provides quote within 24 hours
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Client sends written instruction to proceed |
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Job assigned to Transatlantic Project Manager |
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Project Manager prepares files for translation and locates suitably qualified, mother-tongue, in country translator and sends them Purchase Order / Confidentiality Agreement |
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Translator returns signed Purchase Order / Confidentiality Agreement agreeing to terms and delivery
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Project Manager liaises with translator on a regular basis during the project and the client if any questions arise
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Project completed and proof read by translator and returned to Transatlantic |
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Project is reviewed by Project Manager and returned to client by e-mail or FTP |
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Area Director follows up with client to ensure that all is satisfactory |
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Project Manager closes off job for invoicing |
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Invoice produced and sent to client |
